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***SCAM ALERT*** The Attorney General's Office’s Consumer Protection Division has received multiple reports of consumers receiving phone calls from someone claiming to be from Microsoft Windows wanting to gain access to the consumer’s computer in order to “make repairs.” The caller tells the consumer that their computer has an urgent problem or virus that must be fixed immediately. The caller says “Microsoft” can connect to the computer remotely and repair it for the customer. Once the scammer is connected to the computer, they either steal the consumer’s financial information through a fraudulent “pay” website or install malicious software that combs the computer for personal information, such as usernames, passwords, bank and credit card numbers, tax documents and more. In other cases, the scammer locks the computer and refuses to unlock it unless the consumer pays a specific amount for the “repairs.” “Consumers should be extremely cautious of these types of cold calls,” Attorney General Morrisey said. “Although these scammers are pretty savvy when using technical jargon, it’s highly unlikely that an unsolicited caller would know anything about your computer.” Microsoft has issued warnings on its website about this scam, saying neither the company nor any of its partners make unsolicited calls to computer users. Since initial warnings circulated, some consumers have been able to recognize the scam when they are called. However, newer reports have said that when the consumer refuses the service or questions the validity of the call, the caller becomes hostile, makes obscene threats and even threatens to show up at the person’s house and harm them or their family. “These scammers use despicable, high-pressure tactics to try and frighten consumers into giving up access to their private data,” Morrisey said. “If an unsolicited caller ever harasses or threatens you or your family, you should hang up and report the call immediately to local law enforcement and our Office’s Consumer Protection Division.” If you have received one of these unsolicited telephone calls from Microsoft, please call the Attorney General’s Consumer Protection Division at 800-368-8808. If you are concerned you already may be a victim of identity theft, call local law enforcement as well as the Federal Trade Commission at 877-438-4338 or go online to www.ftc.gov/idtheft.

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What's New

ComTools v2 Apollo BETA Is Now Available

We have been working hard and it's been a long road but we've finally finished the beta version of ComTools code named Apollo. ComTools is a toolset designed to help you remedy problems with your computer, the internet, viruses, and more. Check it out HERE!

TOOLS INCLUDED: Network Settings Gatherer, Network Configuration Reset Tool, IP Address Refresher, Ping Tester, Tracer, IP Scanner, CCleaner, HijackThis, Kapersky Security Scan, Avira PC Cleaner, System Information Wizard, AntiMalware Toolkit, Disk Formatter, Disk Defragment Tool, CD/DVD Drive Ejecter, RW Eraser, Disk Error Fixer, Drive Manager, System Folder Loader, Hive Loader, Force Boot, Passive Boot, Standard Boot, System Shutdown Tool, ATF Cleaner, Shutdown Abort Tool, MSConfig, Killbox, Color Changer, uTorrent, Stinger 64, Rootkit Remover, Unknown Devices, and an Online Center.


WE HAVE A NEW BULLETIN BOARD

Comstar has opened a new bulletin board to help serve you better. It is under development but when it is finished you will have access to Software Downloads, News Updates, Tutorials and more. Staff will also have a section just for them.


MASSIVE COMPUTER SALE HAPPENING NOW!!

ComStar Computers is offering several computers for amazingly low prices. We have Android and Windows 8.1 computers (laptop / Tablet) with detachable screens. Many colors to choose from. We're also now carrying the iRulu Cell Phone line. These Google Android phones are well built and priced to move. And to top it all off, we have added the all new U8 smart watch for an incredible $40. It allows you to remotely control your Android device or iPhone from the watch. Check out our online store now and order securely online.



PC's FOR NEEDY FAMILIES: ComStar Computers recognizes the need for computers in every home. With our PC's for Needy Families charity, we can help outfit those in need of a computer. READ MORE

COMSTAR's COMPUTER TIPS: Want to keep your computer running smoothly? We recommend CCleaner by Piriform. This multi purpose tool will help get rid of junk files, fix registry errors, optimize your start up, and help manage installed software. Try it FREE!



WHAT IS THE BEST ANTIVIRUS?: Antivirus is perhaps the most important line of defense for your computer. It safeguards against malicious software attacks that can cause system errors, risk compoimising personal data, and could even render your system unuseable. So who is the best?

We recommend two antivirus titles. Either of these two antiviruses will help keep you safe. But choose only one of the two. You don't want more than one Antivirus program installed.

Avast Antivirus - Free for home users, Avast is very aggressive in its scanning and protection features. It also includes a boot time scanner that removes viruses that are stuck in memory.

AVG Antivirus - Free for home users, AVG offers a wide range of protection features and ranks up there with Avast. AVG is an install-and-forget AV program that will help stop viruses in their tracks.

We also recommend a supplemental protection program to help your antivirus program. These programs act as a second line of defense and often catch threats that your Antivirus may miss. Try these great titles. You may install more than one. But remember to always update them and run them once per month, or as needed.

SuperAntiSpyware - This program is a TSR (Terminate and Stay Resident) that runs in the background, constantly monitoring your computers performance and watches for malicious software that tries to sneak past your defenses.

Malwarebytes - Malwarebytes builds industry-leading anti-malware and internet security software to keep you safe from today's online threats.


WARNING NOTICES: Many of our clients come to us with slow computer performance that are related to viruses and certain antiviruses. Here's how to help reduce your risk of problems. Avoid using Norton Antivirus, Norton 360, and McAfee Antiviruses. These are the oldest and most widely used antiviruses that have been around for over 20 years. As such, they were the first AV programs that the virus writers learned how to undermind.

Norton is just so bloated these days that after the system resources needed to operate, it often slows the computer down much like the viruses it's supposed to be defending against.

Likewise, McAfee has been used for many many years and has been exploited so much that it's being given away free by most internet providers. It's wise to avoid both of these programs. If you need a good Antivirus, We have listed two free ones that have been on the top of the performance lists for years.

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